End Compliance Headaches

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LinkSafe makes online training portal software easy!

Managing personnel in the contemporary business environment is a complex and demanding task. There are many more things that need to be tracked nowadays compared to how things were in the past, and there is a much greater use of labour outsourcing. How do you keep track of compliance for training, licensing, and inductions? If you’re a LinkSafe customer, all this is very simple.

A system designed to cut your administrative workload

LinkSafe puts all your main compliance management data in one place to make it simple to locate any information you need, make updates as required, generate reports, and even export your data to external applications.

Many of the most common tasks are automated. The smart features of the system identify potential compliance issues before they happen and can notify you about anything that needs attention. Depending on your settings, you could receive a desktop notification, an email notification, a message on your phone, or all three at once.

You won’t need to waste your precious time getting in touch with the contractors, either, because LinkSafe can also do that automatically. It is the most hands-off compliance management system ever developed.

No special skills required

The great thing about LinkSafe’s compliance management software is that it’s designed for simplicity. You have full control over the system, but you won’t need to be a technical expert to operate it. If you can enter data in a simple web form, you already have all the skills you would need in order to use the LinkSafe software.

This software reduces the time you need to spend on tedious administrative tasks by doing most of the work for you. You won’t need to search through the records looking for compliance problems because the software will do that for you. Plus, because it’s a smart system, it’s always a step ahead.

LinkSafe makes online training portal software easy to work with, and the software does its job perfectly every time. This helps save your business from non-compliance issues and allows you to use your time more productively.

Trusted by leading Australian and international companies

When you choose LinkSafe as your compliance management software solution, you are in good company. The LinkSafe system is being used by many large organizations in the public and private sector.  This includes clients such as:

  • Honeywell
  • John Holland
  • Officeworks
  • Serco
  • Mantra Hotels
  • Metricon
  • and many more

But you don’t need to be in that league to make use of the features of LinkSafe. This software is suited to SMEs just as well as it is to larger organizations. You will find it especially helpful if you outsource tasks to external contractors or regularly hire short term casual labour.

Access your service from anywhere

LinkSafe uses secure cloud-based data storage and a TLS secured web interface, so you can access the system from any device that can connect to the Internet and run a modern web browser. That includes smartphones, tablets, and desktop computers.

Our cloud storage is held on secure servers in a high tech data centre with multiple levels of redundancy to ensure your data is always available and properly secured. We use the strongest encryption methods available to secure the data.

We can confidently say that storing your data with us is safer by orders of magnitude compared with storing it in your own office, and because it’s on the cloud, you’ll be able to access it from anywhere in the world.

Try LinkSafe without risk

Just in case you’re not fully convinced LinkSafe is the answer to ending compliance headaches for your business, you can take it for a free test drive. If at the end of your free trial period you’re not totally satisfied with the performance of the LinkSafe software, you can cancel the service and you’ll have no further obligation.

By the way, this free trial has no restrictions. You’ll have full access to every feature. What you see is exactly what you get, and if you decide to continue using the service after the free trial ends, you won’t have to reconfigure anything. It will continue working just the same as before.

LinkSafe has solutions to help

LinkSafe is the premier service for site management solutions, including software required for managing training and induction compliance. Find out more by contacting LinkSafe on 1300 558 102, or use our contact form to leave a message.

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Contractor Compliance Management

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As an employer of contractors, you have a legal duty to ensure all those contractors are able to operate safely and well so that risks are minimised and everyone is protected.

Aside from that, you also need to be assured that all contractors are competent so that work standards and productivity are maintained at the required level.

To ensure all this happens, you will:

  • assess contractors’ competence, qualifications, experience and documentation before taking them on so you know they operate legally and are able to do what you require of them
  • conduct a site or task-specific induction before contractors start work so they know what is required of them at the outset, are aware of health and safety rules and procedures, and are fully informed of all the relevant facts relative to the site, job and company generally.

This means you start off on the right footing and are fully confident that all legal requirements have been met and that the contractors will do what you need of them safely and well.

After that, of course, things may change and you need to be sure that you and your contractors are kept completely up-to-date. That requires comprehensive contractor compliance management so that you are fully aware of the current situation and any changes that occur.

Why On-going Contractor Compliance Management is Necessary

It’s all well and good finding out and recording details about contractors at the outset but that doesn’t mean your compliance work is done. It is an ongoing process to ensure that they maintain the standards you expect and comply with all legal and safety requirements.

You need to know that contractors:

  • remain fully complaint, including having the necessary accreditations and insurance cover that are still current and not expired
  • continue to perform effectively and adhere to safety rules
  • complete jobs on time and within budget; you don’t want schedules to be slipping and you certainly don’t want to be paying for jobs that haven’t been finished.

Whilst paper-based records or spreadsheets were at one time adequate to record and manage contractor compliance, that’s no longer the case. With the growing use of contractors and the evermore complex nature of the regulatory framework, you need something that’s able to capture data easily and report relevant information in a timely manner.

The Need for an Effective Contractor Compliance Management System

A sophisticated and comprehensive contractor management system, such as the one we provide at LinkSafe, will put you in control of compliance and other aspects. Using it, you can:

  • record pre-qualification and other details for new contractors
  • incorporate an induction checklist that records all initial details gathered through the induction process
  • know when accreditations, licences, insurance policies and anything else expires so you can check for renewals in advance and avoid using defaulting contractors
  • have live updates from site records so you can see the progress made on tasks and projects
  • record details in a consistent format and be able to easily interpret and report on that information
  • monitor contractor performance so you know those that are operating unsatisfactorily and can take the necessary action.

An effective management system will put you fully in control of contractor compliance and performance.

Using it, you will comply fully with legislation, have increasing levels of site safety, be more credible when tendering for new work, reduce the risk of tax audits, have greater control of budgets and finances, improve profitability and have the necessary documentation to prove you’re doing everything correctly.

And with the right support from the company that provides the system, you’ll be able to gain maximum benefits.

Chain of Responsibility Training

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There has been long-established the principle of ‘duty of care’ and this has formed the basis of Occupational Health and Safety legislation in the workplace for many years. More recently, the Heavy Vehicle National Law has extended this principle to transport law under its Chain of Responsibility legislation.

The effect of this is that, if road laws are breached, it is no longer just the driver or owner of a commercial vehicle who may be considered liable. There is now shared responsibility and so this liability can extend to anyone who is involved in the despatch of goods on that vehicle, from the consignor who sends the goods through to the consignee who receives them and anyone in between who has any role in the transportation.

Such people include the owner and driver, those packing and loading the goods, the scheduler of the consignment, the unloader and all their managers.

Everyone who has any control or influence over a transport task has a responsibility to ensure that it is undertaken properly and safely. If not, those deemed responsible for breaches of the law are liable to sanctions that range from formal warnings to fines and penalties for any commercial benefit that arose from the breach.

Persistent or systematic offences can even lead to those individuals responsible being prevented from working in the transport industry.

The Need for Chain of Responsibility Training

Chain of responsibility is now so wide-ranging and the penalties so severe that it is in the interests of all affected persons and businesses to undergo the appropriate training. This is not just restricted to the transport industry but to all those who are affected by it — which is, really, just about every business.

Since many parties can be considered responsible for offences that are committed during heavy goods vehicle operations, the National Heavy Vehicle Regulator has advised that they should all take reasonable steps to ensure offences don’t occur. These include:

  • identifying all parties involved in the supply chain and assessing their responsibilities
  • ensuring drivers have sufficient rest periods and don’t exceed allowed driving hours as well as developing systems to manage fatigue
  • keeping vehicles regularly serviced and in good order
  • working with partners to eliminate risk and ensuring they all understand the necessary compliance and assurance conditions
  • establishing safe packing, loading and unloading procedures so that loads are secure and ensuring they are adhered to at all times
  • checking that vehicles are not overweight and are not driven at excessive speed
  • questioning any requests that may cause breaches of the law and ensuring they are altered so that they comply.

Chain of Responsibility Training that Stays Relevant

Legal responsibility can apply to any actions, inactions and demands so it’s not just what you do, it’s also what you ask others to do and what you fail to do. That extends to reporting any Chain of Responsibility issues and taking actions that can include stopping an activity, reviewing and assessing the risk, making changes to operate safely and creating systems to ensure future breaches don’t occur.

Records need to be kept to prove that issues have been dealt with and action taken to prevent a reoccurrence. Only by doing things properly can you guard against possible action under Chain of Responsibility legislation.

Like most legislation, Chain of Responsibility changes periodically and so you need to keep up-to-date to avoid inadvertent breaches. Regular training and updates can ensure this and make you fully aware of your responsibilities so you don’t fall foul of the law.

The Importance of Site Inductions for Contractors

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As an employer, you’re responsible for everyone who works on your site and that includes contractors as well as direct employees.

From a legal aspect, you have to ensure they work safely and do no harm to themselves or anyone else while from a business perspective you need to know they’re competent to do the job for which they’re employed.

For these reasons and more, it’s important that a full and comprehensive induction is carried out for every contractor before they’re allowed to start work. This induction will cover aspects that apply to the company generally but may also deal with site-specific or task-specific topics.

Details to be Covered by a Contractor Site Induction

A site induction has several purposes and involves different tasks:

  • Collecting information to ensure that the contractor is fully compliant to work on the site. This information includes appropriate and up-to-date insurance cover, licences, required certification and evidence of appropriate training.You will also need contact details in case of an emergency as well as details for payment. Automatic reminders will need to be scheduled for when any of the policies, certification and licences expire so that they can be renewed in good time and recorded on the system.
  • Presenting information that covers site safety and details of the workplace.This will include all relevant information, such as policies and procedures, with topics on contractor obligations and duty of care, quality, environment, dangerous goods and hazardous substances, alcohol and drugs, personal protective equipment and permit to work.Contractors need to be informed of specific site hazards, what to do when encountering them and how to contact local emergency services. They also need to be aware of the actions to be taken when new hazards or safety issues are seen so that problems are avoided.
  • Assessing contractor competence to work on site and carry out the required tasks. This may be combined with pre-qualification and can involve testing of the contractor, taking up references and verification of supplied documentation.

All details of the induction must be recorded, including acknowledgements from contractors that they have received the appropriate information. You must also record the relevant dates so that required updates can be organised if legislation or requirements change.

The Benefits of Online Inductions

Site inductions have traditionally taken the form of room-based, face-to-face sessions.

However, online inductions offer many benefits that include:

  • Consistency of the message since all inductees receive the same information and this is not dependant on the differing approaches of those conducting the induction
  • Reduced costs due the elimination of printed handouts, the need for someone to handle the induction and the requirement for a specific room
  • Customised content that reflects the needs of different sites and tasks but has consistent company information that needs to be produced only once until update is needed
  • Availability when needed so that inductees can access details at their convenience from anywhere and can do this at their preferred pace, going back over topics as many times as necessary
  • A complete record of training, with participants having to record their progress, answer test questions and receiving a printed certificate or induction card on successful completion.

Site induction is essential to reduce security and safety risks and to ensure the competence and compliance of all contractors as well as employees. Online induction is even better, however, because it produces all the benefits of traditional methods plus additional ones that include a speedier, more reliable and effective process.

Why a Visitor Must Sign In When Visiting a Work Site

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Keeping your site and your visitors as safe and secure as possible should be a priority for any industrial business. One of the simplest ways to ensure this is to have a strict sign-in policy for all visitors to the site. To be certain of the effectiveness of the policy, exceptions should never be allowed.

But just why is this necessary, and how does it work to achieve the objectives? That’s what we’ll now take a closer look at.

Sign in policy to help keep visitors safe

Having visitors sign in is not the only thing you’ll need to do to ensure their safety, but it should always be the first thing. When sign in policy is properly enforced, your security personnel will always know who is on site, and where they should be.

Depending on the type of site, sign in may be conducted only on the entry to the site, but in sites where it’s required to track movement of personnel more accurately, you may need to have visitors sign in and sign out at each section they visit.

If that sounds like it will be time consuming and complicated, it doesn’t necessarily have to be. You can use card based or biometric systems to automate the process.

It should be noted, however, that use of biometric security requires collection of personally identifying data, and in this case you will have a greater responsibility to protect that data, and/or dispose of it appropriately when it is no longer required.

This entire process achieves the objective, and in the case of an emergency, you will know where your visitors should be, which provides a starting point for finding them and making sure they are evacuated.

Use of this policy also makes sure that visitors stay on the predicted paths they’re expected to take, and can even help make sure they stay on schedule.

Sign in policy helps secure your site

Visitors are usually a good thing to have but you can’t afford to just simply trust them to have honest intentions. Business owners may be surprised to learn that authorised visitors can be one of the biggest threats they will face.

Visitors may have access to intellectual property, observational intelligence collection, and the opportunity to perform social engineering techniques on your employees.

Visitors can also unintentionally carry out actions that could compromise the safety and security of the site. These reasons make it essential to know who is visiting the site and where they are at all times. Most importantly, you need to know that they are where they are supposed to be.

Ideally all visitors should be accompanied. Some visitors, such as government inspectors, may need to spend prolonged time on site and may need to cover a large area. You will need to decide the level of trust you’re willing to grant to each type of visitor, and what you are comfortable with. As stated, however, it is always ideal for visitors to be accompanied.

The problem is that it’s never really possible to know in advance that a visitor will definitely pose a threat. Therefore the best policy is to assume that all visitors are potentially threats. Sometimes the threat comes from the person you would be least likely to suspect. Don’t rely solely on your intuition.

LinkSafe has solutions to help

We are serious about security. From us, you can obtain all the hardware, software, and training you need for more effectively managing site access. Find out more by contacting LinkSafe on 1300 558 102, or use our contact form to leave a message.

Volunteer Induction is a Must

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Sometimes it’s easy to overlook the status of volunteers because they’re not always held in the same esteem as employees.

Some organisations elevate the status of volunteers, affording the special privileges in return for their service. Many other organisations don’t really take the status of volunteers seriously, because they don’t have all the rights and legal protections that employees have.

Whatever the case may be, it is not really healthy for the organisation to create any kind of division between employees and volunteers and, in fact, doing so can have detrimental results.

Volunteers really ought to be held to the same standards as regular employees. It is fine to reward volunteers when possible, because this provides encouragement and boosts morale. But when it comes to safety and security, there can be no exceptions.

The work site induction is literally the first frontier of safety and security for your organisation. If you create exemptions for volunteers, you put the safety and security of everyone at risk.

Why some organisations don’t require inductions for volunteers

One issue is that volunteers are not usually at the work site for an extended amount of time, so there can be a feeling that it is wasteful to require inductions for them. In a way, this is a gamble that no major incident will occur during the brief time they are on site.

There can also be a sense of not wanting to unduly inconvenience the volunteer who is already devoting their time and energy. Sentimental notions like this are problematic because the induction process provides valuable information.

Although the chance may be slim, incidents could occur at any time, and if any type of incident is to occur in the brief time the volunteer is on site, they will have some awareness of what to do.

Induction also helps to ensure that volunteers are aware of their responsibilities and any limits that may apply to them. Although most of the content of an induction may seem like simple common sense, we can’t rely on people possessing this attribute.

Using technology to eliminate the inconvenience factor

The unavoidable drawback to inductions is they take time. Technology does provide a benefit of placing control over the time and place the induction occurs in the hands of the inductee. Remote distributed volunteer induction software developed by LinkSafe allows inductions to be completed online with a smart phone or computer, anywhere and any time the inductee chooses.

This software solution also allows testing that the induction content has genuinely been completed and is understood by the inductee.

This provides a tremendous advantage over traditional induction methods, requiring less resources and creating fewer inconveniences for all involved.

It also demonstrates to the volunteer that they are important enough to you that you are providing an induction for them. This can create a stronger bond of loyalty between the volunteer and the organisation.

In addition, the volunteer gains important safety information, including situational awareness data that will aid in their tasks and help them get to safety if there is an emergency.

Above all, providing a proper induction can help reduce any potential liability you may have if an incident does occur. This is because the volunteer has sufficient information to possibly avoid being harmed, knows what to do if something happens, knows how to avoid doing something they should not do, and has acknowledged receipt of that information.

LinkSafe has solutions to help

LinkSafe is the premier service for site management solutions, including software required for managing distributed remote inductions. Find out more by contacting LinkSafe on 1300 558 102, or use our contact form to leave a message.

The Rise of Mobile Inductions

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We live in a high tech world these days, so it no longer makes sense to stick with old-fashioned induction methods. Conducting inductions on site and in person offers only one advantage, while using mobile induction offers many benefits, including:

  • Cost saving – you don’t need to host the induction on your premises, and in fact you can even claim back your old induction room and use it for another purpose.
  • More convenient – this works both to your advantage and the advantage of the contractor. You no longer need to welcome the contractor and supervise the induction, and the contractor can complete the induction from any location at any time that is convenient for them.
  • Track attendance – get instant confirmation of which contractors have attended the induction process.
  • Screen inductees – you can also test the inductee’s understanding of the content. This allows you to screen out contractors who don’t appear to have the appropriate aptitude for the job.
  • Fast feedback – you can also collect more general feedback from the contractors to work out how the induction process could be improved in the future.
  • Automatic logging – you can store all the induction data in a searchable relational database system to keep track of periodic inductions, lapsed inductions, and so on.
  • Easy reporting and compliance – you can instantly retrieve induction data for audits, investigations, Royal Commission inquiries, WorkCover, etc.

As can be seen from the above list, there are many potential advantages to mobile induction, and this why more and more industrial employers are switching over to using mobile induction systems.

Mobile induction methods allow everyone to get on with business

In the past, induction was a pain for both employers and contractors alike. People would have to take time away from their primary activities in order to attend induction, resulting in lost productivity, potential loss of earnings, and wasted time. Then there is the hassle of getting to the induction venue, finding the correct room at the venue, making sure to be on time, and so on.

Mobile induction does away with all these problems by enabling contractors to have some control over when and where the induction takes place. It can even be possible to pause and resume inductions, so contractors can deal with incoming calls or other interruptions without missing any of the induction content.

Because you’re able to instantly test the success or failure of the induction and only accept those contractors who pass the test, you can also help protect your business from potential liabilities that could arise when contractors claim they did not understand some part of the induction.

If they’re later involved in an incident that could give rise to liability, either as a victim or as an instigator, their irrefutable attestation of understanding the induction content should prove to be useful evidence in any subsequent litigation.

The same is also true if contractors engage in improper conduct, you have the proof that they should have been aware of the correct conduct through their acknowledgment of understanding the induction content.

It is clear that mobile induction is more convenient than traditional induction methods, and also offers greater protection for your business.

LinkSafe has solutions to help

LinkSafe is the premier service for contractor management solutions, including software required for managing induction, licensing, training, and site access. Find out more by contacting LinkSafe on 1300 558 102, or use our contact form to leave a message.

The Importance of Tracking Time and Attendance

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For industrial businesses that employ contractors on a project basis, there is probably no more important information than knowing who specifically is working in a particular area and when they are working there.

There are many positive benefits that result from implementation of an appropriate time and attendance tracking system. Some of these benefits include:

  • Better work site security. If the system is implemented properly, you will be aware of contractors being in the right place at the right time, and more importantly you’ll also know if they’re in the wrong place at the wrong time.
  • You will have more accurate information during an emergency. Imagine a scenario where workers become trapped or, for reasons of moral magnitude (heroism), they are unable to leave their posts. Accurate and easily accessed time and attendance information can greatly assist emergency services and rescue personnel. When combined with HR information, we can also be aware of any medical conditions which may affect the health and safety of trapped workers or visitors.
  • You will have awareness of contractors who are habitually absent or late. Occasional lateness or absences can be expected, and there could be many legitimate reasons for the occurrences that are not necessarily the fault of the contractor. When it occurs frequently enough to be classified as habitual, however, it can indicate a problem. Frequent absenteeism or tardiness will slow the completion of a project and could result in penalties or even loss of business.
  • More easily verify (or limit) overtime. A good system of time and attendance checking can let you know if overtime is accumulating, and whether it is justified. If you don’t have the budget for overtime or overtime is not necessary at your work site, you can even set up a system to automatically deny entry after allocated hours have been completed (for safety reasons, exit should never be automatically prevented).
  • Simplify your payroll process. With a properly configured time and attendance data system, payroll processing becomes virtually effortless, as you can automatically ensure people get paid the right amounts according to their contract conditions.

Knowledge is power, and there is no knowledge more important than knowing what is going on in your own business. Leaving everything up to the honesty of your individual workers can sometimes result in considerable surprises. It also adds extra (and unnecessary) steps to numerous processes that would be more efficiently handled by automation.

LinkSafe can help with all your contractor management needs

Every large business in Australia can benefit from the contractor management systems and services available from LinkSafe. We can provide you with expert consultants who can configure systems perfectly tailored for your individual work sites, to ensure maximum efficiency and lower total cost.

Compared to “flying blind”, using our systems – which have proved themselves effective with hundreds of big business clients throughout Australia – can potentially result in multi-million dollar savings over the medium to long term.

You gain better security, better business insight, better emergency management, and better accountability. Everything that can help you avoid losing money and help to ensure your productivity continues smoothly in almost every circumstance.

To find out more about how we can help your business, call LinkSafe on 1300 558 102. We have experts ready to talk with you and answer all your questions.

Why Visitors Should Complete the Induction Process

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Site inductions are not exciting experiences in the majority of cases, and most contractors wish they could avoid having to participate in them. Understandably, business owners can be reluctant to push such an experience onto site visitors, but there are some very good reasons why your visitors should not be an exception to the rule.

Inductions may not be necessary if visitors will be on site for only a short time and will be escorted personally for the entire duration of their visit. This can be difficult to predict, however. There could be situations where the person designated with responsibility for the visitor may be diverted, and there is the possibility of the visitors themselves not sticking to the plan. Depending on the jurisdiction, the leeway you have for not requiring induction for even short term and fully escorted visitors may be greatly reduced anyway.

Visitors could be categorized as working or non-working visitors. Working visitors obviously should always complete site inductions unless their presence is very short-term, limited to a single area that is not classified as a “work site”, and will be fully supervised. Non-working visitors are a bit more of a complex problem, especially since they often tend to be VIP types with little time or patience.

Induction makes everyone safer

The main reason why it’s necessary for visitors to complete safety inductions is because it will help to keep them safe. It also helps to protect you from liability for trouble that may occur during the visit.

Imagine a scenario where a visitor is injured as a result of their own actions. If they have not completed a safety induction, there is a gift wrapped excuse available to them that you did not warn them of the potential danger. You would probably have liability for their injuries in any case, but that’s not the worst that can happen. The much worse scenario is where the visitor causes harm to others, and most especially when they cause harm to the general public, as a result of their own actions.

Now there is an argument that any competent lawyer will use that if the visitor was properly supervised, it should then be impossible for them to perform the harmful action, and you therefore should be fully liable for the consequences.

You do at least get a fighting chance if there is evidence that the visitor had completed induction prior to the incident occurring. Some, or even all, of the liability (particularly if criminal charges are involved) may be transferred to the actual culprit.  This would be much less likely for visitors that had not completed induction.

Induction is mandatory in many parts of Australia

Recent updates to legislation may require all workers and visitors to a site to complete an induction process. This doesn’t apply to visitors or delivery persons who only visit the reception area of a business, but anyone accessing an area that could be classified as a “work site” would need to complete the induction.

Induction helps you better manage site security

It’s an under-represented factor, but an important one. Induction gives you a verifiable record of attendance, and makes it easier for you to know who has been on the work site, where they went, when, and who with. If there is a security breach, especially one that involves industrial espionage or sabotage, investigating it will be much simpler when you have access to all the relevant information.

Managing the induction process is easier than ever now

Now that most induction training can be completed online and prior to ever showing up at the work site, it’s a much simpler process to provide the induction material, and you can offer a more diverse range of induction materials in more formats. You can also use visitor management systems and compliance management software, such as LinkSafe (1300 558 102) to monitor, record, and audit induction completion.

Because it is so simple, and because it can be done from virtually anywhere, there really isn’t any good reason to not require visitors to complete the induction process. That’s not even taking into account that it’s almost certainly a legal requirement in the area your work site is located.

Induction protects you, your visitors, your employees, and the general public, so it is worth providing and making sure it is completed by everyone who needs to complete it.

Establishing the Chain of Responsibility

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It’s is important for every business to have policies and procedures in place to establish, maintain, and enforce a clear chain of responsibility for every operation the business undertakes.

Chain of Responsibility

This is a concept that has existed for many years in the military, hospitals, and emergency services, but hasn’t always received the attention it deserves in the majority of civilian work places.

There are many advantages to properly setting up a clear chain of responsibility in your work place. Some of these advantages include:

    • Helps workers to better understand their responsibilities. When the responsibilities are clearly defined and understood, and when it is clear there will be consequences for failures related to those responsibilities, it will have a tendency to make workers take a more responsible attitude to their duties.
    • Helps with project tracking. With a good system in place to monitor and enforce the chain of responsibility, it provides an easy way to know when tasks have been completed at each step along the chain.
    • Helps identify problem areas. When you have staff who are not meeting their responsibilities adequately, there is no place for them to hide when you have a proper chain of responsibility system in place. Keep in mind that it is not always the worker who is at fault, but sometimes the task itself may need more personnel or more training, and the chain of responsibility can help identify this kind of problem.
    • Helps cut legal costs. There are some court battles you can win by keeping them going for as long as possible, but it’s usually a counter-productive strategy. The chain of responsibility system can reduce the time it takes to discover if you’re liable, how much you ought to be liable, and who (or what) was ultimately responsible for the problem that occurred. Knowing this information rapidly can at least let your legal team decide when it’s smarter to settle and when it’s smarter to fight.

The most important benefit of implementing a proper chain of responsibility system in your work place is that it will help to eliminate blind spots in your operational oversight. It ultimately ensures that the responsibility for any problem can be traced back to its source as quickly and easily as possible.

The chain of responsibility is integral to safety and risk management

Accidents happen, and they’re not always somebody’s fault. The fault can also be introduced by third parties, and in more extreme situations by criminal activity, industrial sabotage, or even consequences of wildlife. It’s much more usual, however, for such problems to be the result of failures somewhere along the chain of responsibility.

For example, it could be the case that a container supplied by a third party manufacturer breaks open and this results in a safety incident occurring. While part of the blame rests with the supplier who provided the faulty container, the chain of responsibility would allow you to identify who accepted the faulty goods, and to investigate why the faults were not discovered prior to acceptance of the goods.

This shouldn’t be seen as purely a disciplinary issue. There are other very important considerations here, such as identifying the need for training, identifying logistics and supply problems, identifying risk factors, and so on.

LinkSafe is an Australian expert in site management services

To find out more about implementing an effective chain of responsibility system in your work place, contact LinkSafe on 1300 558 102. We can connect you with an expert consultant who will have extensive experience in setting up chain of responsibility in Australian work places.

We are helping Australian businesses create safer working environments and reduce their legal liability problems through effective management and consultation services.