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Knight FM Case Study

Jul 2021

“LinkSafe have been amazing. They are responsive and quick to provide a solution for a solution for any gaps that may exist in how we as an organisation function. If they don’t have an immediate answer, they will workshop a solution almost instantaneously. Their commitment to service is extremely impressive.” – Anne Alexiou, National Contracts Manager.

Knight FM provide integrated facilities management to organisations across Australia and New Zealand. With experience across many industries, they create out-of-the-box solutions for business or organisations.

THE CHALLENGE

“As a business we were struggling to maintain our compliance records in a controlled manner.
With a large contractor base, it was imperative that we provided strict controls over the compliance of our contractors and report on those to our clients’

A further challenge was maintaining compliance over the individual workers of our contractors. Making sure the personnel we sent on site were competent and adequately insured. This was a tedious and manual process.”

Knight FM is committed to guaranteeing the safety of its staff and contractors. LinkSafe has ensured it can create an a safer, effective, and efficient environment for it to manage its contractors and their compliance status.

THE SOLUTION

Alexiou Says, “LinkSafe has enabled us to put in place active controls, which has removed the possibility of human error. The pre-qualification and worker induction system alerted us to contractors that were non-compliant and that did not adhere to legislative requirements and most importantly to our clients’ requirements.”

THE RESULTS

“A simple to use interface that contains and houses all compliance requirements according to legislation and further our clients’ requirements. It has easy, yet detailed, reporting tools, and additional functionality that can be easily turned on or off.”

“LinkSafe has been very responsive to our needs and is always available when we need help navigating through the system. We have multiple users and LinkSafe has always been helpful whenever we reach out.”