In October 2018, changes were made to Heavy Vehicle National Law. The changes clarify how existing duties of parties in the chain of responsibility (COR) are interpreted.

Chain of Responsibility Training Australia

The changes ensure anyone who impacts on the safe operation of a heavy vehicle—such as consignors, consignees, loaders, schedulers and transport operators—are held responsible in the event that their actions contribute to an incident or create a risk involving a heavy vehicle.

Prior to the changes, in the event of an incident a party in the chain was assumed to be guilty of an offence under NHVL unless they could demonstrate that they had taken all reasonable steps (the reasonable steps defence) to prevent the incident, or that there were no steps the person could reasonably be expected to have taken to prevent the incident—essentially guilty until proven innocent.
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The Benefits Of Chain Of Responsibility Management

The changes require that risks to the operation of a heavy vehicle are eliminated or reduced so far as is reasonably practicable, and shifts the onus of proof onto the prosecution to prove that a party in the chain has failed in their duty—essentially innocent until proven guilty.

This brings the interpretation of the duties into line with workplace health and safety legislation which considers the following factors when assessing compliance:

  1. The seriousness of the risk involved
  2. The likelihood of the risk occurring
  3. The knowledge the party had about the risk and ways of controlling it that they had or should have had
  4. The suitability of implementing a particular control
  5. The cost of a particular control

Reasonable practicability has been considered by the High Court and the Court observed that:

  1. Duties are limited to matters over which a party has control.
  2. The duty does not require employers to ensure accidents never happen
  3. The Court must look at the facts of each case as practical people would look at them, not with benefit of hindsight or the wisdom of Solomon
  4. Such a responsibility (eliminate or reduce risk so far as is practicable) can only be discharged by taking an active imaginative and flexible approach to dangers
  5. The duty does not mean doing anything possible to prevent an accident but doing what is reasonably practicable
  6. The capacity to influence and control another party is limited by the cost and effort of controlling and directing the other party,
  7. A party engaging an independent contractor is entitled to rely upon the expertise of that contractor to manage the risks arising from the contractor’s operations

As a result, you are not assumed to have or are required to take control over others in the chain just because you are a party in the chain. For example, loaders must ensure loads are safe and loaded properly, but are not responsible for driver conduct on the road such as speeding or breaches of road rules. Consignors and consignees are entitled to rely on transport operators to manage vehicle safety and driver fitness for work.

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Sadly, there is significant confusion across the transport industry due to parties being wrongly advised that they will be held liable in the event that any incident occurs involving a heavy vehicle, regardless of their role or actual influence over the factors which lead to the incident. Examples have included:

  1. every party in the heavy vehicle supply chain is responsible and may be held liable for safety breaches committed anywhere along the Chain
  2. your future in supply chain depends on your ability to ensure that any possible risk is removed from causing danger or harm to anyone else, whether they work for your business or not
  3. under the HVNL, parties are also required to take all reasonable steps to exercise control or influence over the compliance conduct of third parties in your supply chain
  4. manufacturers can be held responsible for the compliance of any truck operating within its supply chain, whether operated by the manufacturer internally or by an outsourced provider engaged within that supply chain
The term “shared obligation” has caused significant confusion and anxiety through its misinterpretation.The intention of creating a shared obligation is to make sure a party doesn’t do anything which forces another party in the chain of responsibility to engage in unsafe practices. It is not about interfering in other parties’ operations which you are not directly involved in.There is also significant misinformation about the way in which parties can meet their COR obligations. Many COR systems focus on examining what others in the chain are doing to manage their risks, rather than focusing on a party’s own operations and consequent risks. Examples include systems which require collecting from other transport operator’s vehicle maintenance records, driver fatigue records, licences, obtaining evidence of training, induction and safe operating procedures—none of which is necessary.


Qualified safety professionals are vital to assist parties in the chain to clearly understand their obligations under the “new” interpretation of duties owed under the HVNL, as they clearly understand the application of WHS legal principles. They can support parties to implement efficient and effective systematic chain of responsibility management.
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Speak with a Linksafe consultant!

Chain of Responsibility Training

Since the recent changes to the HVNL, the focus for many businesses has been to put effective measures into place that will ensure their compliance. Choosing the right system for your chain of responsibility requirements is essential to limit the risk of your employees being exposed as a result of a lack of knowledge or information. As such, it makes sense to seek out a system that was made in Australia and will cover all of the topics and issues that are required.

At Linksafe, we are the Australian company that leads the way with regards to technological solutions that are designed for a smarter, more progressive approach to compliance. With two decades and counting to our credit, our software solutions benefit from the extensive work we have undertaken with companies and businesses of all sizes throughout the country. We continually seek to bolster the value proposition that our superior software affords our clients to ensure that they benefit from our considerable knowledge and expertise.

Region-by-region, you must have a tailormade solution that comprehensively addresses your legal requirements and affords your staff a smart, easy to use system that is designed to educate and inform them.

Why Chain of Responsibility Training Is Essential for Business Today

We appreciate that countless organisations have chain of responsibility training programs in place that they are updating to include the changes that were introduced last year. However, the problem with continuing to engage with analogue and physical training methods today is that there are often many more changes to account for.

As such, at Linksafe, we believe our platform delivers a much faster way to progress the learning systems in your company. Through engaging with our digital platform you can reduce your administrative workload considerably. The need for traditional filing is eliminated as a result, which creates efficiencies with regards to how you use the physical space available in your offices.

With other software packages that are marketed as ‘off-the-shelf’, your company may gain a solution that is effective in the short-term. But, when changes come and upgrades are required it could cost you both time and money. Instead, why not choose an intuitive, flexible solution that can be adapted to reflect changes to legislation as required?

With our tools, such as online induction software and online staff training software, you hand the training task over to your employees and empower them to complete it at a time that suits their schedule. It is easy to track whether employees have completed the training and with our system, you will have complete records ready to check and refer to whenever they are needed.

It is a simple and highly effective way to eliminate stress from the training process. It also allows you to focus the attention of your staff on their core competencies, instead of having to take time out to run multiple training sessions.

Enhance Your Chain of Responsibility Knowledge with Our Innovative Tech

At Linksafe, we have helped many of the most recognisable brands in Australia speed up their work processes and enhance their compliance standards through our innovative, easy-to-use tech. Our suite of bespoke and fully customisable tools are perfect for those that could benefit from a centralised online system.

A dedicated account manager is assigned to make the transition a simple one. In the end, you gain confidence in your chain of responsibility compliance and reap the rewards of a smarter solution for training. Simply call or fill in the online form today to avail of a free strategy session.

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